St. Charles Family Medical; Center   St. Charles Family Medical Center
St. Charles Family Medical Center
   
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Spring 2008
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For non urgent matters please email to:- medinfo@stcharlesmed.com
For HMO referral issues please email to:- referrals@stcharlesmed.com
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We accept many insurance plans, including major medical and union insurance. We will be happy to help process your insurance claim, but ultimately the responsibility for payment belongs to the patient.

St. Charles Family Medical Center Insurance List
Insurance New Patients
Aetna HMO No
Aetna MCO No
Aetna PPO Yes
BCBS PPO Yes
Beech Street * Yes
Blue Adv. HMO Yes
Blue Adv. PPO Yes
Blue Choice Yes
Capp Care Yes
Cigna PPO* Yes
Health Network Yes
HFN Yes
HMOI Yes
Humana Choice Care Yes
IL Public Aid Through Catholic Charity 2/year
Medicare ** No
One Health HMO No
One Health POS Yes
One Health PPO Yes
PHCS POS/EPO Yes
PHCS PPO Yes
Preferred Plan PPO Yes
Unicare HMO No
Unicare PPO Yes
United Health Care PPO Yes

*Non-Participating providers

** We will accept New Patients when they have family members that are established patients.

Insurance Lingo

PCP Primary Care Physician.  Anyone covered by an HMO or managed care plan must be assigned to a PCP.
Cobra An extension of the current insurance plan, which the employee chooses (to pay extra) to continue coverage.
Consultation A visit with a doctor or other healthcare provider to discuss diagnosis and/or treatment; no procedures will be done at this time unless separately authorized.
FVM Fox Valley Medicine.  FVM is the managed care subcontracting group that we are contracted with.  FVM reviews all referral inquiries and negotiates contacts with the insurance companies.
H&P History and Physical. (Also called Medical Clearance) An H&P is sometimes required prior to surgery to ensure that the patient is in good enough health to undergo the procedure. The PCP or the surgeon can do this. It is usually done one week prior to surgery.
HMO Health Maintenance Organization.  Insurance in which an approval (referral) must be provided for any consultation or services done outside of your PCP's office.
IPA Independent Physicians Association. Fox Valley Medicine is an IPA which works between the insurance companies and healthcare providers.
POS Point of Service.  A referral is required for many services done by your PCP as well as for tests, labs, and procedures or for a consultation by a specialist.
PPO Preferred Provider Organization.  Under a PPO plan a PCP does not need to be selected yet the benefits booklet will list physicians that are preferred providers.  An order by your doctor may be required at times but a referral is not needed.
Referral/"Referral"/order Sometimes you may be given a verbal referral (recommendation) to see another doctor. If you are covered on a PPO plan this would be acceptable. If you are covered on an HMO a "Referral" will be necessary. This means a benefit inquiry must be presented to Fox Valley Medicine and, when authorized, the patient will be notified. For certain tests a written order from the doctor is all that is necessary.

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