St. Charles Family Medical Center

St. Charles Family Medical Center
St. Charles Family Medical Center

Patient Survey

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Spring 2008
June 2008
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For non urgent matters please email to:- medinfo@stcharlesmed.com
For HMO referral issues please email to:- referrals@stcharlesmed.com

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Our goal is to provide the very best medical care to all of our patients in a caring, friendly and comfortable atmosphere. We would like to know how you feel about our medical services, our patient handling systems and our physicians/staff members. Thank you for your time.

SCFMC Survey

Our Staff
The friendliness and courtesy of our receptionists
The caring & concern of our nurses
The helpfulness of the people in our business office

*Our communication with you:*
Were your phone calls answered promptly?
Availability of medical information/advice by telephone
Explanation of your test results
Your tests results reported in a reasonable amount of time
Effectiveness of our health information materials

Your visit with the Doctor
Your Doctor (please select one)
The Doctor listening to you
The Doctor taking time to answer your questions
The doctor adequately explaining treatment options
The thoroughness of your exam
Amount of time the doctor spent with you
The outcome of treatment prescribed by your Doctor

General Comments

Your name (optional)
Telephone #
E-Mail address

Please review your answers before submitting the survey. Thank you.

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Your visit with the Doctor